CLAS Conference for Administrative Excellence 2026 Schedule

Wednesday, June 10, 2026
8:30 a.m.-4:30 p.m.
Pharmacy/Biology Building

Schedule


8:30-9:00 a.m.

Check-in & Light Refreshments 

Main Floor Lobby


9:00-9:10 a.m.

Welcome and Opening Remarks
Michelle Hicks

Room 131


9:10-9:30 a.m.

The Work That Holds Us Together: Cultures of Appreciation
Manuela Wagner

Room 131

Presentation Description

Much of what makes a university function and thrive happens quietly, behind the scenes, through the work of staff who navigate complexity, bridge differences, and support every corner of campus life, regardless of the challenges we face. This talk explores how intercultural dialogue shapes everyday interactions in diverse university environments and how appreciation, when expressed thoughtfully across differences, can strengthen connection, inclusion, and a shared sense of purpose to creating a culture where people feel seen.


9:35-10:45 a.m.

Session 1: AI at Work: Using the Right Tools Safely and Effectively
Eric Soares

Room 131

Presentation Description

AI is becoming part of everyday administrative work, but not all AI tools are the same. In this session, we’ll talk about the major categories of AI tools, what is available to us, how to use these tools safely, and where they can help with real administrative work. The goal is not to become technical experts. The goal is to become informed users who can recognize when AI is useful, when it introduces risk, and how to make thoughtful decisions about its use.

Session 2: GA Hiring in GradSlate
Megan Petsa, Paula Steele, and Lisa Pane

Room 129

Presentation Description

The recent transition to GradSlate for Graduate Assistant (GA) hiring has introduced both new procedures for departments and new opportunities to streamline and standardize our business practices. Join members of The Graduate School for an interactive Q&A-style discussion designed to answer questions, clarify expectations and best practices, and support successful GA hiring.


11:00 a.m.-12:00 p.m.

Responding vs. Reacting at Work: Interpersonal Skills in a High-Stress Workplace
Marisol Cruz St Juste

Room 129

Presentation Description

High-pressure environments can trigger reactive communication that escalates tension and misunderstandings. This workshop helps participants recognize stress responses and use strategies to respond with professionalism, empathy, and collaboration, strengthening workplace relationships.


12:00-1:15 p.m.

Lunch

Main Floor Lobby


1:20-2:20 p.m.

Session 1: Introduction to the Organizational and Staff Development
Organizational and Staff Development Team

Room 131

Presentation Description

OSD will give an introduction and summary of the purpose and responsibilities of the team. In addition, they will explain resources, tools and trainings provided by OSD.

Session 2: A Talk With UConn Journalism's "AI Guy"
Brad Tuttle

Room 129

Presentation Description

How do generative AI chatbots work? How much can they be trusted, and what can they safely be used for? This talk will cover AI's impact on the news media landscape, as well as broader implications in higher education and the world at large.


2:25-3:15 p.m.

Session 1: From Shared Inbox to Shared Work: Using Jira to Organize Administrative Requests
Eric Soares and Christin Donnelly

Room 131

Presentation Description

This session will focus on how Jira can help department administrative teams manage requests, responsibilities, follow-up, and shared workload more effectively. Rather than serving as a technical Jira training, the discussion will explore practical work management concepts such as clear ownership, documented history, prioritization, coverage when staff are out, and creating a smoother experience for faculty and staff submitting requests.

Session 2: Managing GAs and Expectations
Labor Relations

Room 129

Presentation Description

Managing Graduate Assistant assignments requires clear expectations, consistent documentation, and an understanding of key contract provisions. This session will review important considerations related to GA assignments, including workload expectations, faculty communication, documentation of responsibilities and concerns, and common issues that may arise. Participants will gain practical guidance for supporting fair, compliant, and transparent GA management within their departments.


3:25-4:15 p.m.

Belonging at Work: Moving Beyond Engagement
Marisol Cruz St Juste

Room 131

Presentation Description

Organizations are shifting from traditional team-building toward fostering meaningful connection and belonging as key drivers of performance and well-being. This workshop explores how everyday workplace behaviors shape inclusion and psychological safety, helping participants identify practical ways to create environments where people feel valued, heard, and supported.


4:15-4:30 p.m.

Closing Remarks and Prizes
Michelle Hicks

Room 131