Windows 7 Support Deadline Upgrade Project

Windows 7 reaches “end of life” for support on January 14, 2020. Microsoft will stop releasing updates and patches for the operating system at this point, which means computers still running Windows 7 will be vulnerable to various types of cyber threats. To mitigate these threats, the remaining Windows 7 computers will need to be upgraded or replaced.

Over the next few months we will contact, through a variety of means, the faculty and staff within CLAS that have Windows 7 computers. During this notification process we are available to discuss upgrade options, based on the age and status of the Windows 7 computer. Generally, there are three options:

  • If the computer is within the five year warranty and the support window, we will upgrade the operating system from Windows 7 to Windows 10.
  • If the computer is outside of the five year warranty and the support window, and it is part of the 5 year replacement program that CLAS instituted in 2015, CLAS will replace the computer with a new Windows 10 computer.
  • If the computer is outside of the five year warranty and the support window, and it is not part of the 5 year replacement program, the faculty member and/or department will need to fund a replacement machine or retire it by January 14th.

The standard support guidelines for Windows computer can be found on our website:
https://sharedservices.clas.uconn.edu/csg/computers/#windows

You can look up the warranty status of your computer by visiting the vendor for your computer. In the case of a Dell computer, you can look up the Dell Service Tag code found on the case of the computer:
http://support.dell.com

The computers that have not been replaced or retired, but still have the Windows 7 operating system as of January 14, 2020, will be firewalled, removed from the network, and/or locked down. This means the computer may not have access to the internet or outside networks. These security measures will mitigate the possibility of attacks on the unpatched systems, alleviating the danger to other computers on the university network and to the Internet at large.

During this summer the CLAS CSG plans to upgrade or replace as many of these computers as possible. In most cases the CLAS computer technicians don’t need the faculty or staff to be on campus to perform desktop transitions from Windows 7 to Windows 10. However, the CLAS technicians will need to gain access to the on campus computers. In some cases faculty and staff will need to bring their laptops to campus and upgrade or replace them prior to January 14th.

Please contact us if you have any questions or concerns and we will work with you to address them. We can be reached at clascsg@uconn.edu.